Friday, August 26, 2016

Hint: Your username should be the initial of your first name and your last name.
Example: John Smith would be jsmith


Registration Now Open for Fall YMCA Corporate Sports Leagues

Stay active this fall by joining the YMCA's 2016 fall corporate sports leagues. This season the YMCA will be offering kickball, flag football, softball and sand volleyball. 

Each league will include one game per week, a seven week regular season schedule and a seeded championship tournament. The fall season is projected to run from the week of September 12 through the week of November 18. Team registration is open now until Friday, September 2. Registration must include completed roster, completed Program Participant Waiver for each player, and team payment in full OR invoice request if your company is covering the cost. 

Please email electronically completed registration to

Don't miss your chance to participate in a weeknight of fun and friendly competition with your co-workers! 

Register your team today, and check out the league rules here. Please direct any questions to

Isabella Santos Foundation - 5K Run for Kids Cancer

Register today to join Team Bissell in the 9th annual 5K Race for Kids Cancer on Saturday, September 24. Your registration fee will be covered by Bissell, and participants may walk or run the course. Registration ends on Friday, September 16. 



DATE: August 25, 2016
FROM: Carolina Kramer, director of front office, The Ballantyne Hotel & Lodge
Schuyler Clark, director of rooms, The Ballantyne Hotel & Lodge
RE: Sarah Connell

Sarah Connell
Sarah Connell

We are pleased to announce that Sarah Connell has been promoted to assistant front desk manager at The Ballantyne Hotel & Lodge.

In her new position, Sarah will oversee daily operations in the front office and ensure that all of the front office associates are adhering to Starwood standards and procedures. Sarah will report to the front desk manager.

Most recently, Sarah served as a front desk department trainer and front desk lead. She worked hand in hand with the front office management team to shape the front desk and ensure that all agents are equipped with the knowledge and tools they need to deliver exemplary guest service. Sarah began her career at The Ballantyne as a front desk agent in December 2013.
Sarah is a graduate of College of Charleston with a Bachelor of Science in International Business & Bachelor of Arts in French and Francophone Studies.

Please join us in wishing Sarah success in her new role!

Spirit to Serve Volunteers with Friendship Trays

Spirit to Serve volunteers completed a successful project on August 23 with Friendship Trays (Meals on Wheels for Charlotte Mecklenburg). Friendship Trays is a nonprofit that delivers nutrition and more to neighbors in need. The group generally delivers more than 700 meals each weekday. 

Our Spirit to Serve volunteers also packed bags that will be distributed at the Tour de Turns bike race which helps to raise money to support the work of Friendship Trays and its programs, Friendship Gardens and Friendship Kitchen to promote backstreets cycling. 

A special thank you to our volunteers!

Pictured from left to right: Noelene Grosso, Melinda Plavnicky, Kelly McKay, Chad Olmstead and Emily Brandewie

Post submitted by: Noelene Grosso

Chef Ben Kallenbach Wins First Place at Pastry Live Competition

The Ballantyne Hotel & Lodge's Executive Pastry Chef Ben Kallenbach won first place in the plated dessert category at the Pastry Live Competition

Congratulations, Chef Ben! 

Staybridge Suites Charlotte Ballantyne Wins Torchbearer Award

The IHG (InterContinental Hotels Group) Torchbearer Award is the company's most prestigious award. IHG is the world's largest hotel group by number of rooms. The award recognizes properties with the highest levels of excellence in all aspects of operation - from quality to customer satisfaction. 

General Manager Nicole Clyburn surprised Leadership Council with the great news! She also shared a memory from her interview four years ago with Mr. Bissell. “I remember you saying that you’d like to see Staybridge win the Torchbearer again. I told you I would make it happen.”  

This is the seventh time Staybridge has received this honor. Way to go, Staybridge team on the well-deserved recognition! 

Courtyard by Marriott Charlotte Ballantyne Joins Courtyard Brand Leadership Team

At the Leadership Council meeting on August 22 Courtyard General Manager Jessica Steves thanked her team for their hard work. She also announced that she was invited to join the Courtyard General Manager Council. The group's goal is to increase team member satisfaction and collaborate to improve the Courtyard brand. Congratulations, Jessica! 

The Ballantyne Hotel & Lodge Chefs to Compete in the NC Chef Showdown

Chef de Cuisine Matt Tilman and Pastry Sous Chef Noelle Gogg of Gallery Restaurant at The Ballantyne Hotel & Lodge will participate in the inaugural NC Chef Showdown on Monday, August 29. 

The event will be feature savory and pastry chefs who will compete for the titles of NCRLA Chef and Pastry Chef of the Year. Savory chefs will create innovative small plates/heavy hors d'oeuvres and pastry chefs will prepare delectable desserts. 

Good luck, Chef Matt and Chef Noelle! 

Chairman's Challenge 2016

Congratulations to Cynthia Robinson, Donna Gloddy, Kim Kendall and James Selitti, recipients of the $300 referral bonus and the latest contestants for the 2016 Chairman's Challenge! 

Do you know someone who would be a great fit in the Bissell organization? You could be the next recipient of $300 — refer three associates and have a chance to win the Chairman's Challenge prize of $2,500! View current openings here.

Brigham Building Construction Update

Construction of the Brigham Building is well underway. Click here for an update on its progress and stay tuned for more updates. 

Call for Bissell Family Photos

Do you have a relative who is also a Bissell employee? Submit a throwback and a current photo of you and your family member for our Bissell Family Photo Album! 

Bissell Family Fun Day

Are you ready for some fun? Bissell Family Fun Day is coming up soon on Sunday, September 11 and we have a lot in store for you. Bring your family and join fellow co-workers for a potato sack race, crafts, and more! RSVP and sign up to volunteer

See you there! 

The Ballantyne Hotel & Lodge Featured on Rising

WCCB-TV’s Rising shared how to take a staycation at The Ballantyne on August 17. Wilson’s World visited to learn about Labor Day weekend activities, salon services, culinary offerings and more. 

Ted Mueller Wins CIO of the Year Award!

Congratulations to our CIO Ted Mueller for winning Charlotte Business Journal's CIO of the Year Award for small to mid-size private business!

July Birthday Lunch

Pictured from left to right: Phil Riggins, Howard Bissell, Mr. Bissell, Tonya Payton, John Mallard, Marina Ramas, Larry Thomas, Hailey Rorie, Mr. Conlan, Tracy Neal, Ken Stephenson, Pete Captain, Frank Bass, Mrs. Bissell, Teresa Jones, Renee Kilminster, Val Pinero and Brenda Bivona

What do these three have in common?

Traveling Mom Reviews The Ballantyne

Travel writer Amber Mamian shared her experience staying at The Ballantyne on her popular blog, Global Munchkins

Ballantyne Corporate Park Blood Drive

In partnership with the American Red Cross, Ballantyne Corporate Park is hosting a blood drive at the Brixham Tent on Wednesday, September 14, 10 a.m. to 2:30 p.m.

Please schedule your life-saving appointment today using sponsor code BCP2016. 

Don't forget to cut 15 minutes off your appointment time by using RapidPass to complete the pre-reading and donation questions online. Print the pass or email it to yourself and bring it along with a photo ID or Red Cross donor card to your appointment. 

Thank you in advance for helping save lives! 

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