Wednesday, April 01, 2015

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Spring into Style at Aloft Charlotte Ballantyne

Fox Charlotte recently aired segments with Carolina Style Magazine to highlight the latest spring fashion trends at Aloft Charlotte Ballantyne.

Click here to view segments. 


Congratulations, March Franchise Players!

Ja'nese Stradford continuously learns new ways to help her team improve and create those memorable moments for guests thus giving us the slight edge.  ~ Hughon Haye

Ynes Gamarra is a team player.  She is always willing to help her colleagues by  doing extra tasks for her co-workers and the hotel. ~Maria Anguisaca

Eric Hamann delivers excellent service to our guests as well as the associates, always making each order to perfection. Eric and his staff worked together to maintain our top 5% standard.  ~Cynthia Robinson

Kris Hempel takes his job seriously and takes great pride in his work. He really makes a lasting impression with clients and delivers exceptional memorable service. Kris is an exemplary employee and a wonderful colleague as well. ~ Meeting & Events Team

Matt Kwiatkowski is Knowledgeable.  My contact with the Domtar group wanted to try one of the cold canapés and asked me the ingredients.  Matt was there so I immediately turned to him and without hesitation he was able to tell her everything that was in the canapé. My contact was very impressed as was I. ~Carrie Sepesy

Amy Wooten is service oriented.  She does not delay when she receives a request for a guest amenity. Even though she does not have direct contact with the guest it is always her number one priority to “wow” the guest with her creations. ~ Jeff Franz, Sandra Stilley, Bernardo Rivas

Ashley Nguyen is certainly a continuous learner; recently she completed a 2-day course to become a certified wedding planner; the first at the hotel. She is dedicated and hardworking and takes on anything that comes her way with the utmost professionalism and positive attitude. ~Alli Hall, Carrie Sepesy & Charlene Smith

Nancy Niehous is the ultimate Team Player and I could not be happier that she is back with our team. She has made an immediate impact.  Nancy brings with her a level of professionalism that makes us all want to be better. ~Brian Schleicher

Phil Riggins reflects such a positive attitude, and is always motivated to do whatever it takes to get the job done promptly and accurately. Recently, he mentioned something that needed attention, which was out of his scope of duties and could have easily been ignored, yet he took it upon himself to make sure it was effectively taken care of. ~Betsy Pink & Hailey Rorie

Kathy Lindsey “believes in the Bissell Story.” Recently, during an after work visit to The Ballantyne, Kathy took the initiative to seek out alternatives to help a customer and did so in a timely and professional fashion which left the customer with a positive experience and kept us from any unneeded bad publicity.  None of this was her job, she did not need to be there and she could have just phoned in a request for someone to check on the customer.  She did none of those and instead took pride in where she works and made sure to see it through the end that a resolution was reached and the customer was happy. ~ Brian Schleicher 

The Spa at Ballantyne Voted "Best Spa" by Charlotte Smarty Pants Blog

The Spa at Ballantyne was recently voted "Best Spa" by Charlotte Smarty Pants, a popular local mommy blog. Congrats! 

Tech Break Recap: March 19

Attendees: Emily Little, Renee Kilminster, Richard Fida, Paul Catteiu, Kirsten Cavallo, Dmitry Nerdinsky, Matt Sexton, Jimmy Gubelli, Kevin Fry, Kristen Banks, Michael Beste, Ted Mueller

We started with a discussion around robotics and watched a short video on how - in the not so distant future - we can expect to incorporate robotics into our everyday life.  Check out the video:
This led into a discussion around the new SmartTVs and what to be educated on with regard to their settings and being “always watching”…learn more and ensure you’re not unknowingly sharing more than you expected: and it’s not just TVs…applications can see what you type and don’t post (Facebook) and learn more about you without your knowledge - and learning what you may be disclosing by reading the 300 page terms and conditions is rarely practical.

Then we discussed spam and hacks - Richard inquired as to why apple was seemingly more secure than Windows and Android - we discussed some reasons but there are more for reference here:

We moved back into discussing 360 degree imaging (and 360degree with depth/motion - time lapse through video - approaching the 4th dimension) and Jimmy Gubelli provided an example available on YouTube.  We then discussed Sphere (Miguel went through a demo) - available for free on both applestore and googleplay.  I mentioned we have a Galileo device for taking professional 360 degree and pano shots - BBC is working with it now to consider for interactive room setups/advertising.  If there is any interest to learn more please send a request to 
Looking forward to seeing some more/new faces at our next tech break - look for it to be posted on the GoBissell calendar and sign-up!

Thank you,

Congratulations, Aloft Charlotte Ballantyne!

Aloft Charlotte Ballantyne won the Guest Loyalty of the Year Award for the Mid Atlantic Region at the 2015 Starwood Specialty Select Brands Regional Market Summit last week.Guest Loyalty is comprised of a Guests' Overall Satisfaction, Likelihood to Recommend and Likelihood to Return. For this conference, Aloft Charlotte Ballantyne was compared with other Specialty Select Hotels in the Region including other Alofts, Element Hotels, and Four Points. The Aloft team continues to lead the way in customer service—way to go, Aloft!

February Birthday Lunch

February birthdays were celebrated on Wednesday, March 25 at the Caretaker's Facility. Happy birthday!

Charlene Smith, Chris Helmick, Brett Patterson, Emily Brandewie, Margaret Bissell, Joe Rosebrough, Ron Springs, Amity Wingard, Elan Harrison, Kristen Banks, Smoky Bissell

Find Your Forward with Bissell at National Start Walking Day

Take the first step toward a healthier life by taking part in National Start Walking Day on Wednesday, April 1. The event will take place from 11:30 a.m. – 1 p.m. at the Brixham Tent in Ballantyne Corporate Park. Organized by the Morrison Family YMCA, the event will feature a 30-minute walk. Following the walk, participants will have a chance to win prizes, speak with YMCA personal trainers and learn about free transportation from Ballantyne Corporate Park to YMCA camps.

As wellness is an important initiative to us at Bissell, we encourage you to gather your team members to participate in National Start Walking Day. Let’s join millions of people across the nation by taking 30 minutes out of our day to get up and walk. This activity is worth 25 credits for employees who are participating in Blue Cross Blue Shield of North Carolina’s (BCBSNC) Healthy Outcomes Challenge.

Event schedule:
11:30 – 11:45 a.m. Meet at Brixham Tent
11:45 a.m . Warmup led by YMCA trainers begins
Noon Walk begins
12:30 p.m. Walk ends. Post-walk activities begin.
1 p.m. Event ends
Please note that it’s okay to just participate in the walk portion. We have attached a flyer that will be posted in the break rooms, and please spread the word among your team members.
We hope to see a strong Bissell presence at the Brixham Tent on April 1.
Register at and reference Bissell in the company field or sign up with your supervisor.
If you have any questions, please contact Millie Aponte.

YMCA to Build in Ballantyne Corporate Park

The YMCA of Greater Charlotte plans to build a 24,000-square-foot facility in Ballantyne Corporate Park that will be located at the corner of Brixham Hill Avenue and Ballantyne Corporate Place. It will be named Sara’s Y, after Sara Harris Bissell, the late wife of Ballantyne developer Smoky Bissell. 
Stay tuned for updates on as the project progresses.

Living Your Legacy Now Lunch and Learn

Bissell hosted Living Your Legacy Now, a free lunch & learn for tenants on March 18. Sharon Lachow-Blumberg, founder of I’m Not Done Yet, an HR and organizational strategy firm, shared information on how to make an impact to inspire others and achieve goals. 

People can manage their legacy by simply being present and mindful. Other tips for how to create the legacy you desire include know your strengths; identify your intention; take action; mentor or advocate; inspire yourself and others; embrace change; understand the business of your business; be appreciate of differences; and be nice. It’s important to remember that you’re in charge of your reputation and the legacy you want to leave.

Following the lunch and learn, Emily Little posted this quote from the presentation in the Chandler break room. 

Staybridge Stays Fit

Staybridge Suites is committed to focusing on fitness and wellness. In addition to participating in the Walking Wednesdays initiative, Peggy Lane has opted for an exercise ball in lieu of her desk chair in an effort to improve her core strength. Way to go Peggy!

Join Team Bissell for Run!Ballantyne

Sign up to run or walk in the 11th annual Run! Ballantyne 5k/8k race & 1 mile fun run Saturday, May 2.

You must register by April 17th at 11:59 p.m.

Click here to register. Bissell will cover the cost of employee registration fees.  When you reach the payment step of the registration process, enter the coupon code “BISSELL15." This coupon code is for employees only. Once you have successfully registered, you will receive an e-mail confirmation.

Family and friends may also join Team Bissell by selecting “Bissell” company from the drop down team menu on the registration site, but they are responsible for their own registration fee. 

Click here to read more about the race and view the course map. 

 * Please note that employees who register and do not participate will be responsible for reimbursing the company.

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