Friday, May 27, 2016

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Endhaven Elementary Students Enjoy HAWK Seminar

On May 26, Endhaven Elementary Girls Engaged in Math and Science (GEMS) Club visited Ballantyne Corporate Park’s Audubon Amphitheater for an outdoor, interactive workshop led by Debbie Foster, founding member of Habitat and Wildlife Keepers (HAWK).

During the one-hour seminar, Foster educated the group of third and fourth grade girls on the importance of a healthy habitat for our environment, gave tips on the proper use of binoculars, and took them on a wildlife hike where they were encouraged to identify three different kinds of habitats and ten living creatures.

The GEMS were delighted to discover an assortment of butterflies, bumblebees, a dragonfly, fish, rabbits, lizards, birds, a nest of bluebird eggs, and a great blue heron, who gracefully soared across the pond to give the girls an up-close preview of its exceptional fishing skills.

The seminar ended with popsicles and an open discussion about birdwatching that covered all of the bird species that can be found right here in Ballantyne Corporate Park.

Want to connect with nature? Contact to inquire about reservations for the Audubon Amphitheater. View more photos on the Ballantyne Corporate Park Facebook album



DATE: May 27, 2016
FROM: Peter Grills, General Manager, The Ballantyne Hotel & Lodge
RE: Carolina Kramer

Carolina Kramer
Carolina Kramer

We are pleased to announce Carolina Kramer has been promoted to director of front office at The Ballantyne Hotel & Lodge.   

In her new position, Carolina will lead all front office operations, including reservations, front desk, concierge, guest relations, PBX, night audit, bellman, doorman and valet. She will be responsible for ensuring the effortless and seamless movement of guests in and out of the hotel and providing exceptional levels of service through a guest’s stay. 

Most recently, Carolina served as assistant director of front office at The Ballantyne. 

She also served as guest relations manager, creating countless WOW moments for our guests’ pre and post stay. Carolina’s ongoing efforts directly improved our GEI scores and rankings. In addition, she served on the steering committee that developed the Find Your Forward initiative and is a five-time Franchise Player Award Winner.

Before serving as guest relations manager, Carolina was front desk supervisor. She worked full-time while completing her bachelor's degree in sociology from the University of North Carolina at Charlotte. Carolina began her career at The Ballantyne as a front desk agent and quickly became department trainer for the front desk.

Prior to joining The Ballantyne, Carolina worked as a VIP server at the Mandarin Oriental Miami. 

Please join me in congratulating Carolina and wishing her success in her new role!

Ballantyne Magazine Wins Award of Distinction

Congratulations to Ballantyne Magazine for winning an Award of Distinction in the 22nd Annual Communicator Awards. This award recognizes the magazine's visual communication, creativity, and design. Administered by the Academy of Interactive and Visual Arts, the Communicator Awards is among the largest and most competitive awards programs honoring creative excellence for communications professionals. 

Courtyard by Marriott Charlotte Ballantyne Celebrates Diamond Award

The Courtyard Team went to the U.S. National Whitewater Center on May 24 to celebrate its 2015 Diamond Award! 

Rodgers Builders Honored with OSHA Building Star

When you drive by the Brigham Building, you will notice a flag flying at the entrance to the job site. The North Carolina Department of Labor (NCDOL) recently awarded Rodgers Builders, our general contractor partner, with its "OSHA Building Star" (Safety Through Achievement and Recognition) designation. Rodgers is one of 21 general contractors currently in North Carolina that has been given this prestigious honor. 

Congratulations, Rodgers Builders!

Bissell Leasing Hosts Broker Event

Bissell Leasing hosted a broker event to highlight the Brigham Building and availabilities within Ballantyne Corporate Park on May 24. Attendees enjoyed a lunch catered by The Ballantyne Hotel & Lodge, putting contest with Dana Rader Golf School and giveaways. Brokers with the best putting performances faced off on the 10th floor of the Brigham Building to see who could hit the ball closest to the target. Congratulations to Keith Bell with Cushman & Wakefield! 

CPCC Ballantyne Lunch and Learn

On May 24, Bissell employees attended a free lunch seminar hosted at CPCC Ballantyne where they learned how to practice mindfulness and focus training. 

Colleen Cassel, speaker, trainer and coach with Upstream Solutions shared tips on how to eliminate stress in the workplace, the importance of mental fitness and how to become more productive by taking time to focus on the moment. "When you're on your way to work, just take a minute or two to focus on one thing and prepare for your day," said Cassel. 

Practicing mindfulness for just ten minutes each day has been found to improve decision making, productivity, job satisfaction, resilience, and physical health. Test yourself and apply it to your daily routine by making a conscious effort to disconnect from email and turn off notifications, take a couple of deep breaths and stop multi-tasking. It's never too late to start mental training! 

Lori Adler Completes 28 Mile Trail Blaze Challenge!

Esthetician at The Spa at Ballantyne Lori Adler completed a 28 mile hike on May 21. Lori participated in The Make a Wish Foundation's Trail Blaze Challenge for Central & Western NC. Congratulations, Lori! 

Post submitted by: Rosie Bastida

MSNBC Your Business Highlights Dana Rader Golf School

Dana Rader of Dana Rader Golf School was featured by MSNBC Your Business as this week's #YourBizSelfie

Kelly McKay Presents at 50 Most Influential Women Awards

Dana Rader Golf School's Director of Sales and Marketing Kelly McKay was a presenter at the 50 Most Influential Women ceremony on May 20. Kelly is a 2013 nominee and was asked to participate in this year's event. 

Bissell Recognized by Duke Energy Smart Energy in Offices Program

Bissell was awarded the Diamond Level Operator Award for 37 buildings through the Duke Energy Smart Energy in Offices Program. Through the efforts of our facility management teams, Bissell participated in all of the program's campaigns, which were geared around taking action and verifying building system operations to provide superior tenant comfort and maintaining our high-performing buildings. 

Congratulations to our Franchise Player Winners!

It is with great pleasure I nominate Alfredo Lopez for consideration for the 2016 Franchise Player Award in recognition of his outstanding leadership and tireless efforts in addressing day to day houseman issues while taking care of our guest. Whenever Alfredo is working I know he’ll get the job done and I don’t have to worry about his department falling behind on any given task. He’s the ideal team player and continuous learner that helps to make the Aloft great. He has great self-esteem and is always motivated to help other departments so our guests can have a seamless stay. ~Hugh Haye

Chad Benton is loyal to the company, takes responsibility for his actions, and always will ask how he can help. Chad exemplifies the service-oriented trait as he delivers exception service to our tenants in Southpark.  The tenants know Chad by name and speak highly of his friendly demeanor and exceptional work on a regular basis. Last month, we received this note in a tenant email regarding Chad:

“I also wanted to let you know how much we appreciate Chad and all he does for us. I know we seem to be a high demand company but he is always willing to step in and fix the problem. We really do appreciate him and all he does for us” ~Danielle Freeman

John Mallard does not know the word “no” or “I can’t” in fact he is probably the first to say “I can” or “Yes”. He constantly shows his flexibility to do any job we have in the golf department. He sees something that needs done and he does it. He is extremely service oriented and daily jumps at the chance to go beyond his responsibilities. There have been numerous occasions that I would finish a 10 hour day of rangering and come in, get ready to clean my cart and John would come over and say ”go home Harv, I will take care of your cart” That small gesture made me feel “WOW” certainly not necessary but that’s just who he is. He truly is a gift to us and to our clients who experience his thoroughness, dedication and service orientation every day. ~Harvey Auger

Alan Grant is truly service oriented; this is who he is. He is not putting on an act or just doing this task or another because it is his job.  He is thankful for our guests and goes out of his way on a daily basis to make sure that our guests are well taken care of, but even more to let them know that they are appreciated. What he did recently for the local family that was relocated to us for a lengthy stay due to a house fire is an example to us all of how to look at circumstances that come our way no matter how big or small as opportunities to make an impact.  There is not anything that he did that he “needed” to do or would have been expected by the guest in how he connected with them, but he saw an opportunity to make a stay better for a family that in reality did not really want to be with us.  It is that kind of mindset and looking at situations from a different perspective that make me very thankful to be on the same team as Alan ~Brian Schleicher

Brigham Building Construction Update

Construction of the Brigham Building is well underway. Click here for an update on its progress and stay tuned for bi-weekly updates. 

The Awards Have Arrived!

Congratulations to Courtyard General Manager Jessica Steves, who was named one of the eight Diamond General Managers of the Year at the Courtyard 2015 Performance Awards. Courtyard also received the Diamond Circle Award, one of eight in the world. Thank you to the Courtyard Team for your daily commitment to excellence! 

Post submitted by: Linda Lemmons

Ballantyne Business Center Volunteers to Keep Wildlife Happy

Post submitted by: Kathryn Frias

Ballantyne Business Center's Christina Olmstead and Kristen Banks got out of the office today to earn Spirit to Serve hours. They checked up on our bluebirds that live around the golf course at The Golf Club at Ballantyne! 

Kim Kendall Recognized by Charlotte Region Commercial Board of Realtors

Charlotte Region Commercial Board of Realtors featured Kim Kendall in its new Leadership Spotlight series. Congratulations, Kim! 

April Birthday Lunch

Pictured left to right: Juan Eran, Rob Hart, Dmitry Nerdinsky, Mrs. Bissell, Mr. Bissell, Anastasia Mullings, Rebecca Whitmarsh, Blair Prentice, Serena Woods, Jordan Baab, Josh Foreman, Jessica Steves, Peggy Lane, Danielle Freeman, Amy Putnam and Aury Beato

Ballantyne Corporate Park Featured in Charlotte Agenda

Charlotte Agenda shared a user guide to Ballantyne Corporate Park

Ballantyne Featured in Wells Fargo Championship Program Guide

Wells Fargo highlighted Ballantyne in its Wells Fargo Championship Program Guide

Way to go, Team Bissell!

The 12th annual Run! Ballantyne 5K/8K race and 1-mile fun run, presented by Bissell and the Morrison and Sara's YMCAs was held on May 14. More than 1,500 runners participated. A few of our team members were recognized at the race: 

Ted Mueller - 6th Place Overall/1st Place in Division 

Marshall Walker - 1st Place in Division 

Hailey Rorie - 5th Place in Division 

Paul Cattieu - 7th Place in Division 

Elizabeth Grove - 9th Place in Division 

Thank you and congratulations to everyone who represented Team Bissell! 

Run! Ballantyne 2016 Team Bissell Roster:

Aloft Charlotte Ballantyne

Hugh Haye

Evangelina Vera

The Ballantyne Hotel & Lodge

Barbara Baaki Lamorena 

Nicholas Bucci

Dahianna Mercedes 

Maria Pozo

Kathleen Saunders

Erik Kennelly


Paul Cattieu

Fred Crouch

Danielle Freeman

Elizabeth Grove

Teresa Jones

Ted Mueller

Eulimar Orozco

Hailey Rorie

Lindsey Scheumeister 

Marshall Walker

Courtyard by Marriott Charlotte Ballantyne

Jessica Steves

Staybridge Suites Charlotte Ballantyne

Raquel Barajas

Maria Calzada

Frank Capolongo

Nicole Clyburn

Phyllis Obasi

Patricia Sanders

Maria Tello

Choo Townsend 

Walk on Wednesdays and Earn Rewards!

Bissell encourages you to JUST WALK every Wednesday! You can walk at any time and wherever you'd like. Don't forget to log in your walks in your break room. To walk with a Bissell team, check out the schedule (Spanish version). Let's WALK together to reach 500 participants by June! There will be a weekly drawing for gift cards. You have to walk to win! 

Pictured left to right: Pete Smith, Brian Hart, Paul Living, David Pham and Mike Hildreth

Engineering participants started walking every Wednesday last year and they are still at it! 

Vote for The Ballantyne in Condé Nast Traveler Awards

Please vote for The Ballantyne in Condé Nast Traveler Readers' Choice Awards. The survey will be live July 1. We recommend using your personal email address for voting. Please share this opportunity with family, friends, and customers. Thanks for your support! 

Did Someone Say Quintuplets?!

Mitch Bonner of The Ballantyne Hotel & Lodge and his wife Carolynn are expecting QUINTUPLETS! The couple will welcome two girls and three boys. Visit the Bonner's Facebook page for updates. If you would like to donate, check out their GoFundMe page. Congratulations, Mitch and Carolynn! 

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"Like" the Bissell page to find out about news and events within the organization. 

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