Name It, Nail It

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September 05, 2010

Name It and Nail It Session Schedule

Name It and Nail It sessions are scheduled and participants are welcomed to bring their bright ideas and creative input. If you would like to participate in any of the upcoming session listed below, please contact the session leader or the Name It and Nail It Coordinator, Regina Robertson 704.248.2076

Session Title:

LEED Plaque Placement for LEED Buildings

Session Date:
Wednesday, July 21, 2010

Session Time:
11:00 am

Meeting Place:

Hayes Building Lobby

Session Leader:

Regina Robertson

Message from the Chairman

"Name It & Nail It, a program of emphasis for 2008, hopefully will take key issues, gain input from all stakeholders and through ideas gained from their collective wisdom allow us to reach new heights in our service to customers". H.C. Bissell, October 15, 2007

The Initiative: The Name It & Nail It initiative has been created to encourage every employee to share ideas and suggestions that will create next level solutions through the collaboration of collective wisdom. It is up to all employees to contribute their vision for creating a better customer experience. Let your voice be heard!

We thank everyone who has nominated Name It and Nail It items for consideration. Many items have been forwarded to department managers for immediated attention. If you would like to add your collective wisdom to a program, please contact Regina Robertson

Example

Name It: Franchise Player Program

The program had become dated and needed to be refreshed and re-energized. Different perceptions of the program had many employees confused as to who could nominate, how to nominate, and left many worthy recipients unrecognized.

Nail It:

A committee was formed, comprised of multi-time award winners. Strengths and weaknesses of the program were discussed and the committee implemented new procedures that are now easier to understand and the process explained in detail. Nominees are now reviewed and pass several approval processes that in the end recognize truly deserving individuals. In addition, winners are announced in company-wide email blasts and posted on gobissell.com.